1. Scope and Acceptance
These Terms & Conditions govern your use of amberandtruffle.com and any future purchases you make through the site. By using the site you accept these terms. If you do not accept them, please do not use the site.
2. Business and Contact Information
The site is operated by Laszlo Nagy, Self-Employed, trading as Amber & Truffle.
Address: 20, Triq it-Trill, Mellieħa, Malta.
VAT: MT25133836.
Email: info@amberandtruffle.com.
3. Product Descriptions and Photographs
Reasonable care is taken to present product descriptions and photographs accurately. Packaging may occasionally change without affecting the essential characteristics of the product. This clause does not override consumer rights or mandatory food-information requirements.
4. Product Availability
All products are subject to availability. We may withdraw, replace or change a product without notice.
5. Prices and VAT
Once online ordering opens, prices will be displayed in euro and, where applicable, will include VAT for consumers. Delivery costs will be shown before you confirm payment. While the site is in preview phase, no prices are displayed.
6. Orders and Acceptance
Placing an order is an offer to purchase. Your order becomes accepted when Amber & Truffle sends an order confirmation or dispatch confirmation, depending on the implemented order process. An automated acknowledgement of receipt does not by itself necessarily confirm acceptance of your order.
7. Payment Processing
When online payments are activated, they will be processed by Stripe. Amber & Truffle does not directly store full payment-card information.
8. Delivery
Deliveries are fulfilled to supported addresses in Malta through FastDrop or another clearly identified delivery provider. See our Delivery, Returns & Refunds page for full details, including the standard €5 per-package delivery charge that applies unless a different amount is shown before payment.
9. Customer Responsibilities
You are responsible for providing a complete and accurate delivery address and a reachable telephone number, and for ensuring someone is available to receive temperature-sensitive products.
10. Food Information and Allergens
Customers must review the ingredients and allergen information provided on the product page and product packaging before consumption. Customers with allergies or intolerances should contact Amber & Truffle before ordering if further clarification is required. We do not claim that every product is allergen-free.
11. Cancellation and Withdrawal Rights
Orders may be cancelled before preparation or dispatch where reasonably possible. Cancellation may no longer be possible after dispatch or after preparation of personalised or specially assembled goods has begun. This does not affect mandatory consumer rights. See Delivery, Returns & Refunds for the withdrawal right in detail.
12. Returns and Refunds
Certain rapidly perishable food products may be exempt from the standard withdrawal right, and sealed goods unsuitable for return for health-protection or hygiene reasons may not be returnable after the seal has been broken. Full details are on the Delivery, Returns & Refunds page.
13. Damaged, Incorrect or Defective Products
Please inspect deliveries promptly and contact info@amberandtruffle.com as soon as possible if a product is damaged, defective, incorrect or appears unsuitable upon delivery. Statutory consumer rights are not affected.
14. Website Use and Intellectual Property
All content on the site, including text, photography, illustrations and layout, is protected by intellectual-property rights owned by or licensed to Amber & Truffle. You may view and download content for personal, non-commercial use only. You may not reproduce, redistribute or exploit the content without prior written permission.
15. Limitation of Liability
To the fullest extent permitted by law, Amber & Truffle is not liable for indirect or consequential losses arising from use of the site or from a purchase. Nothing in these terms excludes or limits liability that cannot lawfully be excluded, including mandatory consumer rights.
16. Privacy
We process personal data in accordance with our Privacy Policy and Cookie Policy.
17. Governing Law
These terms are governed by the laws of Malta. Mandatory consumer protection rules of your country of residence continue to apply where they cannot be excluded by contract.
18. Contact and Complaints
Please direct any question or complaint to info@amberandtruffle.com. We aim to acknowledge complaints promptly and to resolve them fairly.
19. Changes to These Terms
We may update these terms from time to time. The current version and its date will always be available on this page.